How it works
From first conversation to answered calls.
A clear, guided process: we learn how your business handles calls, configure Callora around your rules, test it together, and keep refining as you grow.
The full process, step by step.
We handle the technical setup with you — starting from a simple conversation about how your business runs.
We learn your business
We start with how your business actually handles calls — your services, staff, FAQs, booking rules, call flows and escalation rules. This is what makes Callora yours, not a generic script.
We configure your receptionist
Callora is set up around those rules: what it can answer, what it can book, which questions it asks, when it should transfer or escalate, and what should happen after each call.
We test it together
You hear how Callora handles sample conversations for your business and we refine the details, so the way it speaks and acts matches your expectations before it takes a real call.
Callora starts answering
Calls route to Callora based on the rules you choose — overflow when your team is busy, after-hours coverage, or as your front line. It captures enquiries, books appointments and handles approved tasks.
Your team stays in the loop
The details, bookings and follow-ups from each call move into your workflow — your calendar, booking system, SMS or CRM — and Callora is refined as your business changes.
One call. One clean flow.
From the first ring to the follow-up, every inbound call moves through a workflow shaped by your rules.
- Customer calls
- Callora answers
- Understands intent
- Handles request
- Books, qualifies or transfers
- Updates your team
See it working for your business.
Request a free personalised demo and hear how Callora could handle your calls — no obligation.